Digital blog

I am sure that any trustee reading this will agree that their role is not for the faint hearted! There is lots to learn and understand about the organisation that you represent already, so you won’t thank me for bringing an additional burden to your door by mentioning cyber... Read more

We’ve all spent so much of 2020 trying to stay in touch with people while we can’t be in the same physical space. For many of us, that has led to a lot of ‘Zoom fatigue’. In my role at SCVO, lots of folk ask for tips on how to make it all a bit less tiring. There are a few things... Read more

From fake pets to brushing scams, Alison looks back at a bumper year of scamming. 2020 has been many things, including what could be described as the “Year of the Scam” (copyright – me... no citation to support this! :-). Cyber criminals and fraudsters have really gone to town... Read more

I work for a charitable organisation providing emotional and spiritual care and support to people in a variety of workplaces in the west of Edinburgh. I signed on to the Design Hop recently advertised by SCVO because I had a sense that I needed to up my digital game in order to... Read more

I signed up for the Design Hops course not really knowing what to expect. I’d read the course brief and it sounded like something that would be beneficial for us as an organisation. In the first session we looked at identifying our key issue, and our knowledge and assumptions... Read more

If there’s anything that COVID-19 has taught us, it’s that we don’t need 18-month long working groups to achieve significant change. That’s why we’re learning from the tech-sector to bring about fast-paced, action-orientated projects that will deliver the same high-quality policy... Read more

The Technology Enabled Care (TEC) Pathfinder project in Aberdeen came about as a result of conversations, between Police Scotland (North East) and ACVO (Aberdeen's Third Sector Interface), about the cyclical nature of abuse and how these experiences are supported by local... Read more

If digital is so brilliant, why do so many organisations struggle to make a success of it?Digital offers faster, slicker ways to communicate. Precious staff time stretches further, flexing around the ways you and your customers work - so that they can ask a question from their... Read more

Asking a potentially controversial question… am I alone in feeling a bit of webinar fatigue at the moment? I know, way back a long six months ago, there was an urge to fill our time productively – we chatted on Zoom, planned on Teams and booked ourselves on lots of educational... Read more

Citizens Advice Manchester provides free, confidential, impartial, and independent advice to people who need it. We want to make it as frictionless as possible to access our service. The easier it is to use it the sooner people will choose it. At the same time people are so used... Read more