Keep Calm and Stay Safe Linkliving Ltd

Linkliving Ltd

Charity registered in Scotland SC032418

LinkLiving is the health, social care and employability subsidiary company of Link Group Ltd. LinkLiving is governed by a Board of Management of up to 15 voluntary (unpaid) members who are recruited to ensure a wide range of skills. The Board includes places for people who have experience of using support services. Board members undertake induction and training for their role and have a clear role description. Currently there are 9 members. The remit of the Board includes ensuring compliance with the strategic objectives, purposes and values of the organisation, as well as policies, plans and budgets to achieve those objectives. Overall day to day management of LinkLiving is delegated to the Director supported by a senior management team comprising the Head of Operations and 5 Service Managers. The director and her team are responsible for achieving the strategy and undertaking the operational activities in line with the set policies.

  • From 1st November 2018 to 16th December 2019
  • Award: £5,000 via Call 6

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Project plan

Project description

Link has five main strands to its Digital Participation strategy; one of which is “to engender trust and motivate people to take part in the digital economy”.
Link Living wishes to address the issue of digital exclusion through the fear of going online and to educate those already online on safe use of the internet, social media, email, and financial transactions. This will be done through discussions on these types of stories in the news, how to identify scams online and spam on email, virus protection, security settings on devices and social media, and the legal requirements and regulations for users.
The ethos of peer learning, the sharing of experiences, and exploring and understanding current news on online safety will provide the core basis for group learning. In addition, using online resources such Learn My Way and Get Safe Online, will provide practical and easily digestible learning in this area. Not only will this cover their own personal safety but also, for those with a relationship with children or older people, how to ensure that they can also benefit from advantages to using the internet while remaining safe online. There will be several strands to this; ongoing peer education by location, covering areas in Fife, Falkirk, and Edinburgh; intergenerational education in Falkirk, Grangemouth, and Denny with further potential in Edinburgh; SQA qualification in Online Safety; and the development of a smartphone app through collating learning from all areas of training and development of the app.
We will welcome people of all ages at training events where those attending will be encouraged to learn on their own devices and share experience of their use with other learners. All those taking part, whatever their abilities, will receive a completion certificate and a copy of their Keep Calm and Stay Safe Pledge.

Project milestones

Phase 1


Phase 2

Project commencement

Phase 3

Mid term review

Phase 4

Project feedback and evaluation



This quarter we have worked with 88 people in Falkirk, Fife and Edinburgh. Our digital champions delivered a Peer Ed session to 25 older people at a day centre in Dunfermline discussing internet safety and current financial Scams that people are being affected by and 30 pupils from Falkirk high schools on internet safety. The digital sessions continue to run in Falkirk, Edinburgh and Fife run by our volunteer digital champions are supporting people that come along. The session have included, digital safety (Phishing, Scams, Website Safety) , City and Guilds basic computing, Peer Ed sessions (internet safety, Social media usage and scams).

The project supports people in local communities to gain digital skills including online safety. So far, the project has worked with 28 people who have completed 201 hours of learning. In addition to this the young volunteers have delivered online safety sessions to 48 older people covering online safety and current digital scams to be aware of.

Our digital work is delivered in partnership with: