TechNO! NHS Tayside - Rohallion Clinic

NHS Tayside - Rohallion Clinic

The Rohallion Clinic is a 67 bed forensic inpatient unit incorporating both Medium and Low Secure services based at the Murray Royal Hospital site in Perth. Care and treatment is provided within the clinic for males between the ages of 18 and 65 who have a mental disorder, are considered to pose a significant risk to themselves or others and who may have committed an offence. All of the patients have a diagnosed mental disorder and are detained within the clinic which means that many are unable to access services provided outwith the clinic i.e adult learning/college.

  • From 1st March 2017 to 30th March 2018
  • Award: £10,000 via Call 4

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Project plan

Project description

TechNO! is an 8-10 week programme aimed at providing basic digital skills to this group who have little or no knowledge, experience or confidence accessing digital media. Without the necessary literacy, numeracy and digital skills patients are facing an instant disadvantage as they move back into the community. Through completion of this programme they will have the skills to be able to cope in a society that has moved on without them. The TechNO! programme will be offered twice a week for 3 blocks of 8-10 weeks. Should there be individuals that are unable to cope within a group setting, 1:1 support will be provided. The project will be delivered by a contracted tutor from Perth College under the supervision of the Head Occupational Therapist. Having TechNo! as an embedded part of the existing Vocational Pathway programme will enhance what the team are able to provide as digital literacy is a central requirement to functioning effectively in modern society.

Project milestones

Phase 1

Identify tutor and learners for programme

Phase 2

Complete cohort 1 of TechNO! programme

Phase 3

Complete cohort 2 of TechNO! programme

Phase 4

Complete cohort 3 of TechNO! programme

Evaluation

Updates

The Rohallion Clinic is a 67 bed forensic inpatient unit incorporating both Medium and Low secure services. Care and treatment is provided within the clinic for males between the ages of 18 and 65 who have a mental disorder and are considered to pose a significant risk to themselves or other. Many of these patients have little or no digital literacy.'TechNo', an 8-10 week course, was devised with the aim of providing basic digital skills to small groups or individual learners. The programme sought to cover basic topics such as device familiarisation, how to get online, online shopping, how to keep in touch with people (email, text, skype, facetime), completing online forms, banking, social media, and how to stay safe online as well as many other topics.

As an organisation we have undertaken both our first group course and a course with individual learners. On commencement of the programme many of the learners were either apprehensive about starting, or overly confident feeling the course was not necessary for them. As the programme started it was evident that all learners have a limited knowledge of digital literacy and although may verbally report being confident it is evident they have limited awareness of the full range of skills they could acquire or how to manage themselves safely online. Both types of learners require high levels of education and input to support them fully acquiring skills which they can independently sustain.

At present we are half way through running cohorts 4 and 5. We have expanded the course beyond our original basic digital literacy course to introduce an intermediate level course which is being trialled with cohort 5. This allow guys who attended the basic literacy course to further expand on their skills and gain further experience, knowledge and confidence.

At present our second and third courses are being run in collaboration with Perth College. The course is structured to give a introduction to digital literacy taking clients through learning about various topics such as use of internet, email, social media, online banking and online applications. Both groups are enthusiastic to participate and learn due to have little or no previous knowledge or experience. The groups value the opportunity to learn how to use different tools and have been amazed at what using the internet will allow you to be able to do. Each client has expressed increase confidence in being able to use the internet and different devices where previously this was often a daunting task. Through the course clients have additionally learnt about security and safety and begun to implement this within the own personal use.

So far each course has been successful in supporting clients learning about digital literacy but unfortunately due to limited regular access learning can be slow. Future courses and individual support seek to support client further their learning and cement much of the knowledge and skills learnt.

Our project was entitled 'Techno' and provided a ten weeks digital literacy course co-facilitated between NHS Tayside and Perth College to men with mental health problems within Forensic services. The course sought to provide basic awareness and practical experience in using a variety of technologies. Many people who attended the course had little or no experience of using computers, the internet, or smart phones and therefore many where learning how to turn devices on, complete searches online or send an email for the very first time. The project initially provided a foundation level skill and then provided a follow up course to further develop people skills and knowledge.

Our digital work is delivered in partnership with: