Digitally Active @Home Castle Rock Edinvar Housing Association Ltd

The Gathering 2018

Castle Rock Edinvar Housing Association Ltd

Charity registered in Scotland SC006035

Castle Rock Edinvar is one of Scotland's leading housing associations managing over 7000 affordable homes across Edinburgh, Lothians and Central Scotland and with a strategic priority to continue to grow through new property development. Our aim is to ensure successful places where people can develop their full potential. Investing in our communities to bring about social change is part of our culture and we work collaboratively with other agencies and residents to make a difference in our places.

  • From 4th January 2017 to 3rd September 2018
  • Award: £15,552 via Call 4
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Project plan

Project description

This project seeks to devise and provide sessions in the remaining 9 sheltered housing developments through continuing to work collaboratively with key partners. Funding is required for tutor’s face to face time with residents both in groups and 1:2:1. Materials will be provided by the supporting agency. On site sheltered housing managers will co-ordinate the activity and support tenants to attend. Sessions will be held at the developments in the wi-fi enabled communal lounges at a time and pace that suits the residents, as well as in their homes. Their existing tablet scheme (for those residents who have no device of their own) offered as part of their sustaining tenancy support will help remove the barriers faced by those with mobility issues and ensure devices can be set to the communal wi-fi and used in a home setting. Castle Rock Edinvar has a digital strategy and a vision to remove barriers and provide solutions to help customers, staff, and communities to develop the skills and confidence to become and remain digitally active and improve business efficiency.

Project milestones

Phase 1

5 Developments enagaged and sessions operating

Phase 2

7 Developments engaged and sessions operating

Phase 3

9 Developments engaged and all sessions completed

Phase 4

Project complete with 120 learners improved their basic digital skills

Evaluation

Updates

At the end of 11 months of our project (April 2017 – February 2018) we have been running 'Computer Clubs' in 12 older peoples' developments in Edinburgh, Midlothian and East Lothian, supporting a total of 89 people to learn digital skills. One new Computer Club was established in an East Lothian sheltered housing development this quarter and 10 new learners registered for these sessions. This is the final Computer Club we are setting up through the Digital@home project.

Each new learner has been registered and a Digital Skills Assessment (start) has been completed with them. Where we have completed training at a development, and learners have been present at the final sessions, they have also completed a repeat Digital Skills Assessment (end) to measure their distance travelled. At the end of October, in Midlothian, all start assessments had been completed but as training courses run longer than 12 weeks all end assessments still need completed. Progress of 11 of our Midlothian learners are included with this report.

Digital Skills Academy, our skills partner delivering classes in Edinburgh and East Lothian, have provided additional funding for the project and have been running monthly drop-in sessions for learners to return to with any queries or comments. This continuation of support has been greatly valued by our tenants.

We are planning an end of project celebration event to bring together learners from across our developments, and celebrate their achievements. The event will take place at the end of March and our end of project report will include this event and final sessions and outcomes achieved in March 2018.

At the end of 7 months of our project we have been running 'Computer Clubs' in 11 older peoples' developments in Edinburgh, Midlothian and East Lothian, supporting 76 people to learn digital skills. Four new Computer Clubs were established in sheltered housing developments in East Lothian (3) and Midlothian (1) between July and October. Continuing sessions from Quarter 1 ran in 2 Edinburgh developments, and 2 Midlothian ones.
Each new learner has been registered and a Digital Skills Assessment (start) has been completed with them. Where we have completed training at a development, and learners have been present at the final sessions, they have also completed a repeat Digital Skills Assessment (end) to measure their distance travelled. Training at five of our developments has been completed this quarter and we are able to show the progress of 37 of these learners. In Midlothian all start assessments have been completed but as training courses run longer than 12 weeks all end assessments still need completed. Progress of these learners will be included in our next report.
A mid-year review meeting was held on the 12 October 2017 bringing together CRE and delivery partners to share learning and agree priorities for the remaining 5 months of the project.

Over the full year of our project we have run 'Computer Clubs' in 12 older peoples' developments in Edinburgh, Midlothian and East Lothian, supporting a total of 89 people to learn digital skills.
Each new learner has been registered and a Digital Skills Assessment (start) has been completed with them. Where we have completed training at a development, and learners have been present at the final sessions, they have also completed a repeat Digital Skills Assessment (end) to measure their distance travelled.

Digital Skills Academy, our skills partner delivering classes in Edinburgh and East Lothian, have provided additional funding for the project and have been running monthly drop-in sessions for learners to return to with any queries or comments. This continuation of support has been greatly valued by our tenants.

On the 28 March 2018 we held a very successful Celebration Event where we presented representatives of each development with a Certificate of Achievement and heard from some of the learners about the different the classes had made to their lives. We're delighted that Maddie Stark, Digital One Officer was able to attend and hear these stories first hand.

Since April 2017 we have been running 'Computer Clubs' in 4 older peoples' developments, in Edinburgh and Midlothian, supporting 30 people to learn digital skills. We are delighted with this strong start to the project and the level of interest shown in the classes. Each learner has been registered and a Digital Skills Assessment (start) has been completed with them. Where we have completed training at a development, learners have also completed a repeat Digital Skills Assessment (end) to measure their distance travelled. At this stage training at two of our developments has been completed so we are able to show the progress of these learners, in the five basic digital skills areas.

Behind the scenes we have spent time putting robust project management processes in place including agreeing terms, and setting up Service Level Agreements, with our delivery partners Digital Skills Academy and Volunteer Midlothian. We also designed project specific posters and leaflets to promote the clubs, and encourage participation. To ensure smooth delivery of Computer Club sessions we brought together Sheltered Housing Managers and tutors for briefing sessions and site visits.

Our digital work is delivered in partnership with: