Cadder Online Cadder Housing Association Ltd

The Gathering 2018

Cadder Housing Association Ltd

Charity registered in Scotland SC036455

Cadder Housing Association is a community based social housing landlord that aims to provide high quality housing and services to our tenants and other customers.
The association is a registered 'Not for profit' organisation and a registered charity, where any surpluses made are re-invested in the upkeep and maintenance of our area and properties and services.
Through the services we provide from the Community Centre we significantly extend the support services we provide to local people. The people we help are local residents most of whom are suffering from the effects of living in an area of multiple deprivation people can now access some of the same services and facilities neighbouring communities can easily access: Better youth provision, access to IT classes and support, training opportunities, access to employability support, access to a community café, welfare and benefits advice, access to a community gym and other recreation and leisure activities.

  • From 23rd October 2017 to 26th October 2018
  • Award: £9,736 via Call 5
Website

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Project plan

Project description

The Cadder Online project will enable us to support local people get online and improve their basic digital skills. We will host 3 pop-up events via our community cafe and community centre at busy times to target the harder to reach people who maybe have so far not had the confidence or motivation to participate.

We will employ a digital inclusion worker for 8 hours per week to enable us to deliver 2 facilitated classes / groups and facilitate a drop in session weekly. One session will be during school hours to accommodate people with childcare issues with school age children and one will be in the evening to accommodate people after work. The drop in session will be a mid week morning session, while the Parent and Toddler group is running in the Community Centre's community room.

The Cadder Online Project will provide flexible accessible support to local people who need help with a variety of basic digital skills to enable them to be more connected, reducing isolation, use the internet safely and securly, to help organise their finances and access online services increasing their confidence and engagement.

We will continue to work in partnership with the local College Glasgow Kelvin College and others to ensure we can provide other learning or development opportunities wherever possible. We will also use existing resources to signpost people to any specialist or relevant services they may require such as welfare rights or ESOL support.

The Cadder Online Project will also be made available to the Community Centre volunteers through the VIP (Volunteer Involvement Project), where volunteers will be able to develop their basic digital skills to help them in the placements and further development as part of their Personal Development Plans.

Project milestones

Phase 1

To have prepared marketing material, recruit a digital inclusion worker, developed relevant paperwork for sessions: questionnaires, tutor observation notes, PDP's and register templates.

Phase 2

Have engaged at least 60 participants and devloped at least 30 PDP's and have 30 questionnaires completed

Phase 3

Have engaged with 120 particiapnts and delivered 130 digital skills sessions through the Cadder Online Project.

Evaluation

Updates

During this quarter we have had a sustained turnout for our Wednesday afternoon sessions - our regular group as well as a few drop-ins and have carried out a pop up event in June at the Cadder Family Fun Day. Participants are gaining confidence and skills and one lady wishes to study further. One of our regular participants secured part time employment through job searching online at the drop in. 2 of the participants have been able to create spreadsheets for the community café they volunteer for. 1 participant has now completed her course in Early Years / Childcare and is moving onto further education in September.

During the final quarter, despite some drop offs due to illness, holidays, etc our numbers increased through word of mouth. Participants are enjoying learning and becoming more accomplished - many are now shopping online with confidence - buying phones, microwaves and medical supplies - and have set up accounts for Amazon, Paypal, and so forth. Five new participants have had help with job searching and creating CVs.

During this first quarter we have had a good turnout for our Wednesday afternoon sessions - we have a regular group formed as well as a few drop-ins and have carried out 2 pop up events in December and January. Participants are making great use of the new tablet and resource books purchased last month by our Digital Inclusion Worker.

Our digital work is delivered in partnership with: