Clerical Assistant Wellbeing Scotland

The Gathering 2018

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Organisation information

Organisation
Wellbeing Scotland

Charity registered in Scotland SC024065

Website
http://www.wellbeingscotland.org
Twitter
wellbeingscot
Good HQ
@OpenSecret

Aims & objectives

Wellbeing Scotland are a voluntary organisation that provides a wide range of holistic services across Scotland for individuals and families whose life experiences have impacted negatively on their wellbeing. Since 1994 we have offered client centred, holistic, trauma informed therapeutic services and have specialised in abuse and trauma work.
Job number
10097
Location
Alloa
Time of attendance
Monday to Thursday 9 - 5
No of references
2
Hours (per week)
25
Shifts/rota
TIMES TO BE AGREED WITH SUPERVISOR
Salary (£/hr)
£9 per hour living wage

Job description

providing face to face reception for counselling appointments

answering incoming telephone calls

assisting clients, volunteers and visitors to the building

managing room booking diary

maintaining stock levels of stationery and publicity materials

typing letters and correspondence

processing incoming and outgoing mail

checking and responding to enquiry emails

making outgoing telephone calls in relation to client appointments

communications with staff in relation to diary management

Person specification

good communication skills and telephone manner. Confidence to make outgoing calls, ability to take and pass on telephone messages accurately. Basic knowledge of microsoft office 365 applications. Understanding of confidentiality and data protection.

Additional information

some internal calls to be handled may be from individuals who are in distress but training will be provided . Office does not have full disabled access due to being split over 2 levels in an old building

PVG/disclosure requirements

Not Required