Receptionist/Administrator Apex Scotland

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Organisation information

Apex Scotland

Charity registered in Scotland SC023879

Good HQ

Aims & objectives

APEX Scotland aims to create equality of access to employment and employment opportunities for individuals with a criminal record. In achieving this aim, APEX Scotland will work co-operatively with employers, individuals and all relevant agencies, and will make a critical contribution to the long-term reduction of crime.
Job number
Time of attendance
Monday to Friday, hours to be agreed
No of references
Hours (per week)
Not supplied
Salary (£/hr)
£6.15 - £8.21 per hour dependant on age

Job description

Purpose of Job: Provide administrative assistance which supports the delivery of an employability service to people including people with convictions in accordance with the philosophy and policy of Apex Scotland and the contractual agreements reached between Apex Scotland and the appropriate bodies.

To contribute to the effective use of the resources of Apex Scotland.

Participate in the effective presentation of Apex Scotland to all stakeholders.

To assist with the effective communication and co-operation with all relevant agencies.

Areas of Responsibility and Authority:

Service Specialism: To help provide an efficient reception, telephony and administration function for the service area including general office duties to assist team members to carry out their roles.

To participate in the maintenance of all filing and recording systems.

To assist in handling all general enquiries from the public, professional agencies, employers, service users, and other appropriate bodies.

Operational: To actively contribute to the activity of the team and team meetings.

To cooperate with team members to create an effective working environment and ensure service delivery standards are maintained.

To contribute to the overall performance with regard to all agreed targets and strive to assist the team to reach targets and meet quality standards.

To be involved in the provision of adequate cover during working hours and ensure that Toil and holidays are taken

To participate in the development of local initiatives.

To actively participate in team and the Unit developments.

To support the delivery, monitoring and development of the services, policies and practices of Apex Scotland as requested and required.

Person specification

No experience necessary as full training will be given, but knowledge of office procedures and, basic IT knowledge and good customer care will be an advantage.

PVG/disclosure requirements

Not Required