Trainee Support Worker Deafblind Scotland

Enquire/Apply Print

Organisation information

Deafblind Scotland

Charity registered in Scotland SC031167

Good HQ

Aims & objectives

Objectives To further the interests of deaf-blind persons by every means and in every way open to the Lease. Deafblind to include those substantially deprived of sight and hearing. Activities Doers Group - organised activities for members in Glasgow area. Runs a guide communicator service for deafblind people all over Scotland.
Job number
Time of attendance
Monday to Friday 10am to 4pm; 50 minutes for lunch
No of references
Hours (per week)
Not supplied
Salary (£/hr)
£9.00 per hour

Job description

• Work as part of a team in the delivery of a high quality guide/communicator service ensuring that all standards as laid down by statutory and internal documents are met.

• Training in communication methods will be provided and as skills develop, where possible act as the eyes and ears of the deafblind person, relaying what is seen and heard. This includes spoken, non-verbal, written and environmental information.

• Train and serve as a guide to the deafblind person

• Ensure the deafblind person receives full information using their preferred communication method to enable them to make informed decisions.

• Provide support that is in line with best practice standards and lead by example.

• Ensure individual service user needs are identified and met in practice.

• Respect and maintain the deafblind person’s right to privacy and confidentiality.

• Safeguard and promote the rights, safety and welfare of people using the services

• Be aware of and act in accordance with the relevant Codes of Practice, your contract of employment and Deafblind Scotland’s code of conduct.

• Maintain a daily record of work and activities undertaken as required by Deafblind Scotland.

• Complete appropriate records, including supporting the recording incidents and complaints ensuring these are maintained and passed to the Line Manager, as soon as possible.

• Undertake training as appropriate within the timescales agreed.

• Attend all practice-based support sessions and any supervision meetings as agreed with your line manager.

• Offer effective and efficient administration support, including telephone answering service, receiving calls, dealing with appropriate enquires independently.

• Provide administrative support including work carried out on Microsoft Office, processing letters, reports, and scanning documents

• Provide support with setting up and clearing away activities

• Undertake any other duties as reasonably requested by your Line Manager or Executive Team

Person specification

The post holder will have:

• A professional approach to all aspects of work, reflected in attitude, interpersonal skills and work output.

• A flexible attitude to work in keeping with working for a charity serving disabled people

• Good administrative and organisational skills

• Good written and verbal communication skills

• Computer literacy (i.e. Microsoft Word, Excel, Outlook & Powerpoint)

• A proactive and hands on attitude

• Ability to work well under own initiative

• Ability to work as a team player

• Willingness to learn and develop communication skills

• Willingness to learn and develop required skills to increase suitability to apply for the role of guide/communicator

PVG/disclosure requirements

Required - Cannot start until successful Disclosure/PVG scheme membership is received