Trainee Admin Assistant Community Housing Advocacy Project ( Chap )

The Gathering 2018

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Organisation information

Community Housing Advocacy Project ( Chap )

Charity registered in Scotland SC028100

Good HQ

Aims & objectives

To provide information and advice on a range of housing issues and procedures at a local level. To offer support and advocacy services on housing and related issues to those in the community that are most vulnerable. To provide an intermediate link between the community and the housing authorities.
Job number
Time of attendance
Hours to be agreed - office opening hours
No of references
Hours (per week)
Salary (£/hr)
£6.15 - £8.21 depending on age

Job description

1. Answering the telephone and as appropriate: taking messages when required, logging calls, making appointments

2. Meet and greet clients and visitors courteously when required.

3. Opening, logging and distribution of incoming mail. Recording outgoing mail.

4. Recording and maintaining information on databases. Knowledge of MS Access is essential

5. General filing of office documents, maintaining filing systems.

6. Photocopying and printing duties.

7. Updating the main office diary with training details, staff appointments, etc.

8. Letter typing, word processing and filing of documents.

9. Sending & receiving of e-mails. Forwarding e-mails, attaching documents to e-mails.

10. Other basic administration duties as required by the post.

11. The employee must adhere to Confidentiality and the organisation policies and procedures at all times.

Person specification

Relevant experience in admin environment

Good standard of education

Ability to communicate orally

Effective writing skills, with the ability to draft correspondence

Internet/IT Skills

A team player

Good listening skills

Demonstrate an understanding of confidentiality

Excellent organisational skills

Involvement in the Voluntary sector

Ability to develop promotional materials

Ability to identify own training needs

Additional information


PVG/disclosure requirements

Not Required