Charity Street III - the value of charity to UK households

The Gathering 2018

Year of publication
Charities Aid Foundation (CAF)

This report is the third instalment of Charity Street. It tracks the use of charitable services in 2018 compared to 2016 and 2014, and provides detail on how the UK public perceive charity.

Key findings:

  • nine in ten UK households have used a charity at some point, and around three quarters (74%) have used a charity service in the last 12 months.
  • Although widespread, use of charities has declined in 2018
  • Whilst fewer households are using charities, those who are, are using more of them, more often.
  • Further, while use of charity shops and visits to galleries etc (the top two services) decreased, use of all other services including key charity services such as advice, counselling, community centre visits and medical and social care have all seen increases.
  • People are often not aware they are using a charity – almost 3 in 10 (29%) were unaware that the
    service they or someone in their household had used was provided by a charity.
  • Charities are best placed and most trusted to speak on behalf of the disadvantaged – 67% felt that charities were best placed to speak on behalf of disadvantaged people.
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