Understanding the needs of people with mental health conditions and/ or learning disabilities and the implications for the Pension, Disability and Carers Service

The Yard, Edinburgh

Year of publication
Butters, A.; Webster, M.; Hill, M.

Mental health influences and is influenced by a broad and complex range of factors cutting across a range of different spheres of life ? such as health (both physical and mental), employment, housing, leisure and social networks ? and therefore a strong multi-agency approach is required which addresses needs holistically. People in these groups, particularly those with more severe conditions and those of older age, are more liable to experience social exclusion and this presents significant barriers to them acquiring information and advice about eligibility for benefits and accessing any support they need to make a claim. This report contains the findings of a review of the literature on the needs, preferences and experiences of people with mental health conditions and/or learning disabilities when accessing benefits, specifically Disability Living Allowance (DLA) and Attendance Allowance (AA).

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