Housing and reflective practice: building skills, promoting resilience
Hosted by TrainLearnDo
Date: Thursday 20 February
Time: 1.30pm to 2.30pm
Room: Boisdale Suite 2
The “Frontline Futures” research commissioned by the Chartered Institute of Housing and Wheatley Group identifies key qualities that the housing sector now needs for its frontline staff, including
“Resilience and emotional intelligence”
“Ability to be self-aware and critically reflective”
In this session we will explore the importance of these qualities. We will look at how to develop them through reflective practice, enabling us to improve the services we provide and increase staff resilience and empathy.
During the session we will discuss some of the benefits and applications of reflective practice, in particular how it can help with
- Self assurance- evidence building for Registered Social Landlords
- Good practice for Housing Support services
- Portfolios for SVQs and Modern Apprenticeships
- Staff appraisals and Continuous Professional Development
We’ll be using a range of presentation methods including powerpoint- but not too much!- and an optional interactive exercise for those who enjoy them. You will also have the opportunity to share your thoughts and questions throughout the session.